The challenge was to provide a formulated complete enterprise software solution to help support user research with validating new applications, services or emerging technologies. The premise of the application was based on the diary study research methodology which provides participants the means of providing daily or weekly journey entries based on their usage of the product during validation or pilot periods of the product lifecycle.
The high level requirements were to provide the researcher an experience to view all participant activity, add new participants or studies and to manage incentives throughout the study.
Validation of the application leveraged the same methodology with the researcher to identify risks and experience during. Researchers provided daily entries on their usage of the application which were successful for release.
As will other tools within the AT&T research suite, focus was aligned with all visual components and patterns which provided the user familiar interactions with the application.